Here’s a privacy policy for Travel Matters Kenya.
Effective Date: 08/07/2024
At Travel Matters Kenya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or services. By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
a) Personal Information: This includes your name, email address, phone number, postal address, passport details, and other information necessary for booking travel services.
b) Payment Information: We collect payment details when you make a purchase, but we do not store full credit card information on our servers.
c) Travel Preferences: Information about your travel preferences, dietary requirements, and special needs.
d) Website Usage Data: We collect data about how you interact with our website using cookies and similar technologies.
How We Use Your Information
We use your information for the following purposes:
a) To provide and improve our services
b) To process bookings and payments
c) To communicate with you about your bookings and our services
d) To personalize your experience and offer tailored recommendations
e) To comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
a) Travel service providers (airlines, hotels, tour operators) to fulfill your bookings
b) Payment processors to handle transactions
c) Government authorities when required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
a) Access your personal information
b) Correct inaccurate or incomplete information
c) Request deletion of your data (where applicable)
d) Object to certain processing of your data
e) Withdraw consent where processing is based on consent
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Travel Matters Kenya
Rehani House, 9th Floor, Koinange Street
Email: info@travelmatters.co.ke
Phone: 020 219 6644
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.